You can now book an appointment online to visit an advisor in the Civic Offices. You can book an appointment up to 14 days in advance.
The Council Tax enquiry counter is also currently available to discuss your account, without an appointment, between 10am and 2pm Monday, Wednesday and Friday.
When you arrive, please follow the queuing system in place. An adviser will check your appointment and guide you to the interview room when it is free to do so. Please bring all the necessary documentation in relation to your enquiry with you, this will help the advisor to manage your appointment efficiently.
Book an Appointment
All face to face appointments are for 20 minutes. Please arrive no earlier than 5 minutes before your appointment. Should you need a longer appointment, please telephone the office and we can arrange this for you:
Please note: When making your appointment the contact information you provided will be held for 21 days for the Test, Trace and Protect (TTP) Scheme by Welsh Government to limit the spread of Covid-19.