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Council Tax

Council Tax is a property tax with a personal element. The property element is based on the property's valuation band. The personal element takes into account the number of people aged over 18 living in a property, and allows for a discount to be granted in some circumstances.


Submit a Council Tax Enquiry

If you have a query about your bill, please refer to our FAQ’s. If your query isn’t answered in the FAQs, please ask our Council Tax team directly by completing the online form. 


Please use the button below to submit a Council Tax Enquiry to the team. Please note that we are no longer processing ad-hoc emails and you must now complete the enquiry form for your information to be processed and/or your question answered.


Submit a Council Tax Enquiry 


Book an Appointment at the Civic Offices

You can now book an appointment online to visit an advisor in the Civic Offices. You can book an appointment up to 14 days in advance.  


The Council Tax enquiry counter is also currently available to discuss your account, without an appointment, between 10am and 2pm Monday, Wednesday and Friday.


When you arrive, please follow the queuing system in place. An adviser will check your appointment and guide you to the interview room when it is free to do so. Please bring all the necessary documentation in relation to your enquiry with you, this will help the advisor to manage your appointment efficiently.  


Book an Appointment


All face to face appointments are for 20 minutes. Please arrive no earlier than 5 minutes before your appointment. Should you need a longer appointment, please telephone the office and we can arrange this for you:


  • 01446 729556




Pay-your-council-tax-the-easy-way. Over 70% if households pay their council tax by Direct Debit



Don't forget

Council Tax is a separate department from Electoral Registration. If you have notified Council Tax of a change of circumstances or details, you also need to notify Electoral Registration.